GEOD PRIVACY POLICY
GEOD (Get Everything On Discount), operated by Vidisha Global Enterprises, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use GEOD's website, mobile application, and related services.
1. Information We Collect
A. Personal Information
When you register or place an order, we may collect:
- Full Name
- Mobile Number
- Email Address
- Delivery Address
- Billing Address
- Profile Information
B. Merchant Information
For merchants and vendors:
- Business Name
- Owner Name
- GST Number
- PAN Details
- Bank Account Details
- Shop Address
- Contact Information
C. Delivery Partner Information
For delivery partners:
- Name
- Mobile Number
- Address
- Government ID Details
- Bank Account Information
- Vehicle Information (if applicable)
D. Transaction Information
We may collect:
- Order Details
- Product Information
- Payment Information
- Refund Details
- Wallet Transactions
- GEOD Coin Transactions
E. Device Information
When you use our website or mobile application, we may automatically collect:
- Device Type
- Browser Information
- Operating System
- IP Address
- App Version
- Device Identifiers
F. Location Information
With your permission, GEOD may collect location data to:
- Show nearby merchants
- Calculate delivery charges
- Improve serviceability
- Provide location-based offers
Users may disable location access through device settings.
2. How We Use Your Information
Order Processing
- Process orders
- Confirm purchases
- Coordinate deliveries
Customer Support
- Resolve complaints
- Provide assistance
- Manage returns and refunds
Merchant Management
- Verify merchants
- Process settlements
- Monitor merchant performance
Marketing
- Promotional messages
- Offers and discounts
- Service announcements
Users may opt out of promotional communications.
3. Payment Information
GEOD does not store complete debit card, credit card, or UPI credentials. Payments are processed through secure third-party payment gateways. Payment providers may maintain separate privacy policies.
4. GEOD Wallet and Coins Data
GEOD may maintain records of:
- Wallet Balance
- Coin Balance
- Coin Usage
- Promotional Credits
These records help us manage rewards and transactions.
5. Sharing of Information
GEOD does not sell personal information.
Information may be shared only when necessary with:
- Merchants – To fulfill orders.
- Delivery Partners – For order delivery.
- Payment Service Providers – For payment processing.
- Government Authorities – When legally required.
- Legal Advisors – For dispute resolution and compliance purposes.
6. Data Security
GEOD uses reasonable security measures including:
- Secure Servers
- SSL Encryption
- Restricted Access Controls
- Authentication Systems
While we strive to protect your information, no system can guarantee absolute security.
7. Cookies and Tracking Technologies
GEOD may use cookies to:
- Remember user preferences
- Improve website performance
- Analyze traffic
- Personalize user experience
Users may disable cookies through browser settings.
8. Data Retention
GEOD retains information for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
Data may be retained even after account closure where legally required.
9. User Rights
Request Access
Request details of personal data held by GEOD.
Request Correction
Correct inaccurate information.
Request Deletion
Request deletion of personal data, subject to legal obligations.
Withdraw Consent
Withdraw previously granted consent.
Requests may be submitted through the contact information provided below.
10. Children's Privacy
GEOD services are intended for users aged 18 years and above. We do not knowingly collect information from children. If such information is identified, it will be deleted.
11. Third-Party Links
GEOD may contain links to third-party websites. We are not responsible for the privacy practices of external websites. Users are encouraged to review the privacy policies of such websites.
12. Fraud Prevention
GEOD may use collected information to:
- Detect fraudulent activity
- Prevent abuse
- Protect users and merchants
- Investigate suspicious transactions
13. Updates to This Privacy Policy
GEOD may update this Privacy Policy from time to time. Updated versions shall be published on the website and app. Continued use of GEOD constitutes acceptance of updated policies.
14. Grievance Officer