1. Eligibility & Onboarding

• Delivery partner must be at least 18 years old
• Valid mobile number and identity verification are mandatory
• Valid driving license and vehicle documents are required where applicable
• GEOD reserves the right to approve, reject, or suspend onboarding

2. Nature of Relationship

• Delivery partners are independent service providers, not employees of GEOD
• Nothing in this agreement creates an employer–employee relationship
• Delivery partners are responsible for their own taxes, insurance, and liabilities

3. Delivery Responsibilities

• Pick up and deliver orders safely and on time
• Verify order details before pickup and delivery
• Maintain hygiene, professionalism, and respectful behavior
• Follow traffic laws and safety guidelines at all times

4. Earnings & Payments

• Earnings are based on completed deliveries
• Payout structure, incentives, and bonuses (if any) will be communicated separately
• Payments will be settled as per the defined payout cycle
• Failed or cancelled deliveries may impact earnings as per policy

5. Cancellations & Failed Deliveries

• Payout rules may vary due to customer unavailability or incorrect address
• Repeated delivery failures may result in warnings or suspension
• Delivery fees may not be payable for cancelled orders after pickup

6. Use of Location Data

• Live location tracking is enabled only during active deliveries
• Location data is used only for tracking, safety, and support
• GEOD does not track delivery partners outside delivery hours

7. Code of Conduct

• No misbehavior with customers, merchants, or GEOD staff
• No tampering with orders or packages
• No fake accounts or account sharing
• No fraudulent or illegal activities

8. Ratings & Performance Monitoring

• Performance evaluated via delivery time, ratings, and complaints
• Poor performance may lead to deactivation

9. Suspension & Termination

• False information or documents
• Repeated policy violations
• Fraud, theft, or misconduct
• Partners may stop using the platform anytime

10. Limitation of Liability

• Accidents, injuries, or vehicle damage
• Personal losses during delivery
• Third-party disputes

11. Governing Law

This Agreement shall be governed by the laws of India and subject to Indian jurisdiction.